Frequently Asked Questions
Everything you need to know about our gourmet nuts and sweets.
How do you ensure the freshness of your products?
We source the highest quality ingredients and use small-batch roasting techniques. Each order is sealed in vacuum-packed or nitrogen-flushed packaging to preserve crunch and flavor during transit.
What is the typical shipping timeline?
Orders are processed within 24-48 hours. Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking number via email once your package departs.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Please note that shipping rates and delivery times vary by destination, and customers are responsible for any local customs duties or taxes.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full replacement or refund.
Are your products suitable for people with allergies?
Our facility handles various tree nuts, peanuts, and dairy. While we follow strict sanitization protocols, we recommend that individuals with severe allergies exercise caution as cross-contamination is possible.
Do you provide corporate gifting or bulk discounts?
Yes, Almond House offers specialized corporate gifting packages and tiered discounts for bulk orders. Please visit our 'Corporate Gifting' page or contact our sales team for a custom quote.